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Resume

PROFESSIONAL SUMMARY

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Results-driven product manager with extensive experience in internet industry. Proven track record of leading cross-functional teams and delivering successful digital products. Seeking a Senior Product Manager position to leverage expertise in product development, data analytics, and team leadership.

COMPETENCIES

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  • Product Development: Figma, Sketch, Axure RP, Adobe PS, Adobe AI

  • Data Analytics: Python, SQL, R, MATLAB, Tableau, Google Analytics

  • Project Management: PMP Certified, NPDP Certified, Agile Methodologies

  • Languages: English, Mandarin Chinese, Korean, Hokkien

EDUCATION

 

University of San Francisco, Masagung School of Management

M.B.A., Finance & Data Analytics - Merit Scholarship Recipient (GPA 3.78/4.00)

08/2017 - 05/2019 San Francisco, U.S.

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Shanghai Normal University, School of Business

Bachelor of Management, Financial Management - Top 20% (GPA 76.70/100)

09/2010 - 06/2014 Shanghai, China

EXPERIENCE

Ohmyhome | NASDAQ:OMH

Senior Product Manager

12/2024 - Present
Toa Payoh, Singapore

  • Led product development strategy and implementation for a PBSA Student Living project, overseeing product deployment across 5 key markets, ensuring high-quality delivery within timelines

  • Supervised and optimized 7 core product lines including global official website, mobile app, WeChat mini program, booking platform, CRM and CMS; and successfully launched a new IoT app product

  • Responsible for company's core business product design and development, including company website, app, and AI property valuation product HomerAI

  • Comprehensively drove digital transformation, promoted user growth, established complete SEO/SEM strategy and data analytics systems (GA, Hex, Mix Panel, LookerStudio, etc.), resulting in 200% organic traffic growth, 35% increase in leads conversion rate, and 40% reduction in customer acquisition cost

  • Coordinated cross-team collaboration with external partners (real estate developers, property agents) and internal teams (R&D, design, marketing, sales) to ensure smooth project progression

Redfin Technologies

Product Manager

09/2024 - 10/2024
Queenstown, Singapore

  • Led development of core sports product lines (football & cricket), leading cross-functional teams in developing and optimizing multi-platform products including PC, Web (H5), and Mobile applications

  • Architected and launched key features such as live streaming, advanced data analytics, user community engagement, and payment systems (integrating Web3 cryptocurrency transactions), significantly enhancing user experience and driving business growth, with monthly active users reaching 500,000

  • Orchestrated complete product lifecycle from ideation to deployment, encompassing market and user research, requirement specifications, prototype design, and development oversight, collaborating with cross-function teams, leveraging data analysis to increase user base, satisfaction, and retention rates

PentaQ Esports

Head of Product

08/2020 - 08/2024
Shanghai, China

  • Directed a 10+ member product development team, collaborating with premier game developers and esports organizers to deliver multiple successful gaming and Eposrts products

  • Spearheaded development of a B2C Esports App from 0 to 1, achieving 400,000 MAU with over 100% increase in user retention

  • Developed comprehensive B2B SaaS solutions incorporating live streaming and broadcast control system, tournament database, OA functionality, paid membership management and authorization management

  • Pioneered integration of emerging technologies including AIGC, Web3 (NFT), in-game SDKs and WeChat mini program games

  • Contributed to successful game launches including League of Legends: Wild Rift and LoL Esports Manager, focusing on focusing on prototyping, numerical balancing and content planning

LaiOffer Inc.

Data Analyst

08/2019 - 05/2020
Santa Clara, United States

  • Extracted daily customer data from CRM system, utilized SQL to processed complex data, created real-time Tableau dashboards, to provide actionable sales performance insights

  • Leveraged data collected from multi-platform (LaiCode Programming Platform, Learning Management System and Zoom Cloud), generated insightful reports driving $1M+ in average monthly sales revenue

  • Automated registration processes using Python and VBA, significantly improving operational efficiency

InTec Products. Inc

Financial Analyst

08/2014 - 06/2016
Xiamen, China

  • Managed financial budgeting processes and enhanced budgeting models

  • Conducted variance analysis across 20+ departments, producing comprehensive periodic reports

  • Integrated monthly financial reporting package for internal management and external government agencies’ review

  • Collaborated with Internal Audit team to optimize accounting methods, policies, and procedures

  • Prepared bilingual financial documentation for company listing requirements

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