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Resume

PROFESSIONAL SUMMARY

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Results-driven Product Manager with 5+ years of international experience in tech industry. Proven track record of leading cross-functional teams to deliver impactful digital products and drive measurable business outcomes.

COMPETENCIES

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  • Product Strategy: Product Vision & Roadmap, Go-to-Market Strategy, User Growth & Monetization

  • Leadership & Execution: Cross-functional Team Management, Agile/Scrum Methodologies

  • Data-Driven Analytics: Python, SQL, Tableau, GA4, BigQuery | A/B Testing & Experimentation

  • Product Development Tools: Figma, Sketch, Axure, Adobe Creative Suite

  • Languages & Certifications: English, Mandarin, Korean, and Hokkien | PMP, NPDP Certified

EDUCATION

 

University of San Francisco, Masagung School of Management

M.B.A., Finance & Data Analytics - Merit Scholarship Recipient (GPA 3.78/4.00)

08/2017 - 05/2019 San Francisco, U.S.

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Shanghai Normal University, School of Business

Bachelor of Management, Financial Management - Top 20% (GPA 76.70/100)

09/2010 - 06/2014 Shanghai, China

EXPERIENCE

Ohmyhome | NASDAQ:OMH

Senior Product Manager

12/2024 - Present
Queenstown, Singapore

  • Spearheaded HomerAI, a proprietary AI-powered prop-tech platform from 0-to-1, partnering with data science and engineering teams to develop intelligent buyer matching algorithms, predictive pricing models, and conversational AI chatbot for property valuation and customer engagement

  • Led end-to-end product strategy for a multi-country student accommodation platform, driving 0-to-1 launch of 6 product lines (websites, apps, WeChat mini programs, booking platform, CRM, CMS) across 5 key markets within 12 months

  • Aligned cross-functional teams (marketing, sales, operations, engineering, and data) across global offices to consolidate requirements, define roadmaps, and deliver high-impact features using Agile methodologies, data-driven prioritization (RICE), and continuous experimentation (A/B testing)

  • Drove comprehensive digital transformation initiatives, establishing SEO/SEM strategies and data analytics systems (GA4, Hex, Mixpanel, Looker Studio), achieving 200% organic traffic growth, 35% higher lead conversion, and 40% CAC reduction

Redfin Technologies

Product Manager

09/2024 - 10/2024
Queenstown, Singapore

  • Led development of core sports product lines (football & cricket), leading cross-functional teams in developing and optimizing multi-platform products including PC, Web (H5), and Mobile applications

  • Architected and launched key features such as live streaming, advanced data analytics, user community engagement, and payment systems (integrating Web3 cryptocurrency transactions), significantly enhancing user experience and driving business growth, with monthly active users reaching 500,000

  • Orchestrated complete product lifecycle from ideation to deployment, encompassing market and user research, requirement specifications, prototype design, and development oversight, collaborating with cross-function teams, leveraging data analysis to increase user base, satisfaction, and retention rates

PentaQ Esports

Head of Product

08/2020 - 08/2024
Shanghai, China

  • Directed a 10+ member cross-functional team and collaborated with leading game developers and tournament organizers to successfully deliver multiple esports and gaming products

  • Spearheaded the end-to-end development of a B2C Esports App from concept to launch, achieving 400K MAU and over 100% retention growth; built a comprehensive B2B SaaS platform featuring 10+ modules that achieved 100% market share in its segment

  • Pioneered the integration of cutting-edge technologies including AIGC, Web3 (NFT), in-game SDKs, and WeChat mini-programs, driving product innovation and diversifying monetization strategies

  • Contributed to successful launches of League of Legends: Wild Rift and Esports Manage, leading prototyping, numerical balancing, and content planning for key product features, ensuring optimal user experience and sustained product growth

LaiOffer Inc.

Data Analyst

08/2019 - 05/2020
Santa Clara, United States

  • Extracted daily customer data from CRM system, utilized SQL to processed complex data, created real-time Tableau dashboards, to provide actionable sales performance insights

  • Analyzed integrated data from multi-platform sources (LaiCode Programming Platform, Learning Management System and Zoom Cloud), and generated insightful reports that contributed to an average monthly sales revenue of over $1M

  • Automated the registration process with Python and VBA scripts, enhancing operational efficiency and reducing manual workload

InTec Products. Inc

Financial Analyst

08/2014 - 06/2016
Xiamen, China

  • Managed financial budgeting processes and enhanced budgeting models

  • Conducted variance analysis across 20+ departments, producing comprehensive periodic reports

  • Integrated monthly financial reporting package for internal management and external government agencies’ review

  • Collaborated with Internal Audit team to optimize accounting methods, policies, and procedures

  • Prepared bilingual financial documentation for company listing requirements

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